Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you use our services.
Introduction
At dustmint, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Information We Collect
Personal Data
We collect personal information that you voluntarily provide to us when you:
- Register for an account on our platform
- Subscribe to our newsletters or publications
- Fill out contact forms or inquiry forms
- Participate in surveys, contests, or promotions
- Purchase our products or services
- Contact our customer support team
Personal Information May Include:
Basic Information
- • Name and contact details
- • Email address
- • Phone number
- • Postal address
Account Information
- • Username and password
- • Account preferences
- • Communication preferences
- • Transaction history
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP Address: Your internet protocol address helps us understand your geographic location
- Browser Information: Type, version, and settings of your web browser
- Device Information: Operating system, device type, and unique device identifiers
- Usage Data: Pages visited, time spent on pages, click patterns, and referral sources
- Cookies and Tracking: Small data files stored on your device to enhance your experience
How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery
To provide, operate, and maintain our services and platform
Communication
To send you technical notices, updates, and support messages
Business Improvement
To analyze usage patterns and improve our services and user experience
Legal Compliance
To comply with legal obligations and protect our rights and interests
Marketing Communications
We may use your information to send you promotional materials, newsletters, and other communications about our products and services. You can opt out of receiving marketing communications at any time by:
- Using the unsubscribe link in our emails
- Updating your communication preferences in your account settings
- Contacting us directly using the information provided below
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:
We Never Sell Your Data
dustmint does not sell, rent, or lease your personal information to third parties for their marketing purposes.
Service Providers
We may share your information with trusted third-party service providers who assist us in:
Data Storage
Secure cloud hosting and database management
Email Services
Newsletter delivery and customer communications
Analytics
Website performance and usage analysis
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:
- Enforce our terms of service and other agreements
- Protect our rights, privacy, safety, or property
- Investigate fraud or security issues
- Comply with legal processes or government requests
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Technical Safeguards
- Encryption of data in transit and at rest
- Secure socket layer (SSL) certificates
- Regular security audits and monitoring
Organizational Measures
- Employee training on data protection
- Access controls and authentication
- Data minimization and retention policies
Important Notice
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. We respect these rights and provide mechanisms to exercise them:
Access and Portability
Request access to your personal information and receive a copy in a portable format.
Request access →Deletion
Request deletion of your personal information, subject to legal requirements.
Delete data →Restriction
Limit how we process your personal information in certain circumstances.
Restrict processing →Cookie Preferences
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete existing cookies
- Block cookies from being set in the future
- Set preferences for certain websites
For more detailed information about cookies and how to manage them, please visit our Cookie Policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention practices include:
Retention Periods
When we no longer need your personal information, we will securely delete or anonymize it. If you request deletion of your data, we will honor your request within 30 days, except where we need to retain certain information for legal, accounting, or reporting purposes.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your data, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by the European Commission
- Binding corporate rules for intra-group transfers
- Certification schemes and codes of conduct
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from children without parental consent, we will take steps to remove that information from our servers promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes:
- We will update the "Last updated" date at the top of this policy
- We will post the updated policy on our website
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Get in Touch
Address
dustmint
88 Gov. M. Cuenco Avenue
Cebu City 6000, Cebu
Philippines
Phone
+63 32 412 3087Business Hours
Monday-Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Data Protection Officer
For specific privacy-related inquiries or to exercise your rights under applicable data protection laws, you can also contact our Data Protection Officer directly.
We typically respond to privacy requests within 30 days.